Returns & Exchanges

At Magicshine, we want you to be fully satisfied with your lighting gear; if you are not completely happy with your purchase, you can return or exchange your items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the unused items in their original packaging, ensuring all mounts, cables, and manuals are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided shipping label or use a tracked carrier to send the package back to our designated sports equipment fulfillment center.

• 4.
  Inspection and Refund

  Once our technicians verify the product's condition, we will process your refund or dispatch your exchange item within 5-7 business days.